Customer Relationship Management

Today, with SAP CRM technology, organisations can develop a deeper understanding of their customers increase market share, retain customer loyalty, and make each customer interaction a favourable one and unique. SAP CRM and SAP Cloud for Customer provides the tools, and TEKA Systems provides the experience, to help organisations to take full advantage of today’s CRM technology to develop business value around their most valuable asset - the customer.

With SAP CRM your Marketing and Sales teams can make the most out of it in the areas of Marketing, Sales, Service, partner Channel Management, Real Time Offer Management. Using the Web you can dramatically reduce transactional costs by turning the Internet into a valuable tool for your company.

From planning until your project goes live, our SAP CRM experts can help you make sense of all the possibilities, and create the solution that is right for your organisation. We can help you assess your CRM needs and deliver guidance on what components of SAP CRM add the most value to your organisation.

Our integration experts can help you implement these solutions to provide maximum value for your customers and your organisation. We have a solid track record of implementing SAP CRM solutions and we are able to offer holistic SAP CRM services, ranging from fixed scope SAP CRM rapid implementation projects through to cloud and on premise SAP CRM solutions.